Effective Date: 18-06-2024

Thank you for choosing WestBooksQB. This Return Policy outlines our procedures regarding returns and refunds for purchases made directly through our website [westbooksqb.com] (the “Site”).

1. Returns and Refunds

We offer a 3 day return policy for products purchased directly from WestBooksQB. If you are not completely satisfied with your purchase, you may request a return and refund within [number] days from the date of purchase.

2. Eligibility Criteria

To be eligible for a return and refund, the following conditions must be met:

• The product must be in its original packaging, unused, and in the same condition as received.
• You must provide proof of purchase, such as your order number or receipt.
• Returns must be initiated within the specified return period.

3. How to Initiate a Return

To initiate a return, please contact our customer support team at support@westbooksqb.com. Provide details of your purchase and reason for the return. Our team will guide you through the return process and provide instructions for returning the product.

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment within 3 days.

5. Shipping Costs

Shipping costs associated with the return of the product are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

6. Exchanges

At this time, we do not offer exchanges. If you wish to exchange a product, please follow the return process and place a new order for the desired item.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund as appropriate, at no additional cost to you.

8. Contact Us

If you have any questions about our Return Policy, please contact us at contact@westbooksqb.com. Our customer support team is available to assist you with any inquiries or concerns.

By making a purchase on our Site, you agree to abide by the terms of this Return Policy.